How culture shapes different types of empathy

It is useful to differentiate between sympathy and empathy as the basis to also understand better how culture itself (amongst other factors) shapes cultural empathy. This is important also to define and assess more subtle aspects of empathy as it becomes increasingly imperative in education and disciplines such as global talent management. Empathy (like sympathy and compassion) is related to human emotions as a reaction to other individuals’ plights [1]. … Continue reading

Cultural intelligence (CQ)

This article describes the relationships of cultural intelligence (CQ) with other types of intelligence, motivation, and leadership behavior. Mindfulness provides for a conceptualization of intercultural competence. CQ is a useful competency for acculturation challenges as required for expatriate talents in multinational enterprises. People used to minority status, people from more diverse environments, and those with higher CQ experience more positive acculturation and psychological well-being. For Global Talent Management CQ is … Continue reading


The curtain of tears is the entrance to the light that connects us in eternity. Verbunden Der Vorhang aus Tränen ist der Eingang zum Licht, das uns in Ewigkeit verbindet.

Why People Justify Social Systems That Disadvantage Them

The paradox of the disadvantaged justifying authoritarian systems It can seem paradoxical that people often justify the existing social system even when this comes at personal and collective costs [1]. System Justification Theory (SJT) provides a framework to understand what the motives and contexts behind this phenomenon are [2]. SJT posits that an underlying ideology is motivating the justification of social order in a way that contributes to the often-unconscious … Continue reading

Leading the Threat of Change

Change: Improvement or loss? Choosing not to change risks failing if change is understood as improvement [1]. In organizations, mainly the investors, but also drivers like competition, globalization, technology, and employees require change [2]. Change always signifies loss that prompts threatening emotions, which cause resistance. Therefore, resistance to change needs to be understood from an individual’s emotional perspective [3]. For example, people mostly don’t alter their change decisions related to … Continue reading

Rage Against the Externalized Self

Summary. Inabilities to accept (and therefore recognize) our dark feelings are leading us to externalize our shadow (as Jungians would say) to others, for example to a therefor loved partner. Especially vulnerable narcissists defend themselves against shameful helplessness in cases of separation with a partner (and therefore with a part of themselves) by negating their helplessness. To avoid frustration, rage, and violent defenses in case of uncontrollable separation it is, … Continue reading

Egocentrism: Who can take whose empathic perspective?

Egocentrism occurs as part of preschoolers’ development in the so-called pre-operational stage and means the inability of a child to differentiate between its own and other people’s thoughts [1]. In other words, children would not realize the suffering of others as such at all [2]. This poses a quite depressive outlook and may not correspond to own experience and observations. Aren’t there more empathy-promising possibilities than such a radical and … Continue reading

Too Much and “Good” or “Bad” Emotional Intelligence / Empathy

High levels of Emotional Intelligence (EI) are generally associated with high performance and success. However, there might also be a kind of emotional overthinking with adverse effects on work performance. And, EI is not in itself a “good” or a “bad” personality characteristic.

Online/Internet Emotional Intelligence (EI)

  Summary. Online learning and team work are ever increasing. This poses new challenges on how to predict successful learning, teaching, and performance in general while being wary about problematic Internet/online usage too. Emotions may be seen as less relevant in an online environment, but studies show that Emotional Intelligence (EI) of online instructors and leaders of virtual teams does predict online success. As online participant want to bring in … Continue reading

Collective Emotional Intelligence (CEI): Not Just the Sum of Individual EI

Summary. Collaborative learning and teamwork play a significant role in learning and work performance. Collective Emotional Intelligence (CEI) has positive effects on learning and performance dynamics in learning and collaborating teams, which reinforces EI as a contributing factor to successful organizational behavior. Therefore, the potential of CEI should be harnessed by further integrating it into work-relevant learning curriculums. Team Learning for Team Performance Despite or because of the controversy related … Continue reading

Trait and Ability Emotional Intelligence

Summary. As an “individual’s ability to monitor his or her own feelings and those of others” EI in general, in contrast to the more stable personality traits such as measured by the Big Five instrument, is considered to be learnable [2]. This implies that interventions for improving interpersonal competencies and workplace behavior is possible. There is mixed evidence for EI as a distinct concept with more or less strong correlations between … Continue reading

The importance of intuition


What are the “hidden” aspects, the unconscious parts of personalities’ mental functioning that is determining human behavior? While Freud is using the term ‘drive,’ ‘instinct’ and ‘intuition’ (more casually also ‘gut feeling’) are rather popular expressions too, while ‘instinct’ may be seen as a more inherent, and ‘intuition’ as a more experience based type of unconscious mental activity (Sun & Wilson, 2014). Intuition may be substantial for the humanist approach … Continue reading